Protect Your Password


Passwords should be your best kept secrets.


Passwords are used to authenticate your identity. A lost or leaked password can result in the misuse of your personal information, bank account information, and social contacts and correspondence.



  • If you suspect that your Internet Banking password has been compromised, change your password immediately and report the incident to the Bank.
  • Disable Auto Complete or Remember Password options in the Internet Browser while accessing Internet Banking systems.
  • Change your passwords regularly
  • Always close the Internet Browser window once you have logged out of the Internet Banking site.



  • Disclose your PIN or password to anyone else, including bank staff. (Note: the Bank will NEVER ask for these details).
  • Use your birth date or name as your PIN or password. Internet Passwords should be alpha numeric e.g. pencil37.
  • Store passwords on your computer.


Please report any suspected privacy abuses or other related security issues to 1700-710-710.

Please remember that the Bank will NEVER ask for such personal information such as passwords and PINs.