Quds Bank ATM cards are considered as one of the electronic cards that contribute in time and effort-saving, and in providing the desired level of customer services.
- Some of the advantages of Quds bank ATM cards are:
- Protecting the clients against the risks of carrying large sums of money especially on paydays; whereas the client becomes subject to robbery on, whilst ATMs offer the possibility of withdrawing the salary over varying intervals of time, according to the client’s need, during any time of the month.
- Providing an electronic service for the clients 24/7 enabling them to cover any emergency whereby the client needs to withdraw money outside the bank’s official working hours.
- Saving time and elevating pressure in the waiting halls at our bank’s branches.
ATM
Features of Quds Bank ATM cards are:
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- They provide the possibility of withdrawing money with three different currencies (Dollar, Shekel, Dinar).
- They provide a feature of currency conversion at a distinctive exchange rate (average rate).
- Quds Bank ATMs are geographically distributed to cover all governorates (Ramallh, Al-Bireh, Al-Izariya, Jericho, hebron, Bait Jala, Nablus, Salfeet, A’teel, Jenin, Toubas, Toulkarem, Gaza, Al-Rimal, Bait Lahia, and soon Qalqilya).
The steps of using the ATM are easy and simple and are available in both the English and Arabic language, the instructions are displayed on the machine’s screen (one step at a time):
Here are some steps required to carry out a money withdrawal transaction:
- Make sure that you are using Quds Bank ATM card.
- Insert your card in the designated slot in the Quds Bank ATM taking into consideration to place the magnetized stripe face down.
- Select your language by selecting Language at the side of the screen.
- Enter your PIN Code by using the keyboard.
- Do not enter your PIN Code if you feel that someone is watching you from behind or if you enter a wrong PIN Code for three consecutive times.
- You can make a quick withdrawal from your Shekel account with the currency of the (Shekel) directly through the first screen which appears on the ATM, or you can select other withdrawal services from your account which are added to your card.
- After selecting other withdrawal services you can withdraw or inquire about your balance or brief account statement, or change your PIN Code.
- If you select cash withdrawal, identify the type of currency to be withdrawn by selecting Currency at the side of the screen.
- Determine the account’s number which you wish to withdraw from by selecting Number at the side of the screen.
- If the number of the account which you wish to withdraw from were not displayed on the screen, refer to the bank to add it to your card.
- Determine the amount which you wish to withdraw provided that it does not exceed the maximum permitted limit for withdrawal throughout one day, which is equivalent to (5000 Shekels in all currencies).
- Take your card when it automatically comes out of the ATM.
- Take the money from the machine as quick as possible so the ATM doesn’t withdraw it.
- Take the receipt from the designated slot at the side of the ATM.
Instructions regarding the use of ATMs:
Observations to be taken into consideration when using ATM Cards:
- Change your PIN Code upon receiving your card, and it’s preferable to use a number that holds a special significance for you so as to always remember it.
- Place your ATM Card inside your wallet whereas you will be able to notice immediately if it’s missing or stolen.
- Notify Quds Bank immediately in the event of indications of which suggest the existence of attempts to tamper with the ATM or if you notice the existence of external electric wires.
- Look around you and survey if the machine’s lighting is weak, or if the machine is located in a dark or hidden area use another machine.
- Prepare your card ahead of using the ATM so as not to waste time looking for it in your wallet or purse.
- Memorize your card’s PIN Code and make sure not to write it on the card itself.
- While using the ATM make sure that no one is watching you while you are entering your PIN Code or the amount which you had withdrawn.
- Do not count the money near the ATM; place your money and your card in your wallet immediately.
- Always keep Quds Bank phone number, whereas you can be able to notify any loss or robbery.
- Cancel your transaction and leave immediately if you notice anything suspicious going on around the ATM.
- Beware of any person who tries to help you in the event your card gets stuck in the ATM.
- Make sure to enter your PIN Code correctly from the first try; entering a wrong PIN Code more than three times will result in losing your card, whereas the ATM will withdraw it.
- If you lose your ATM Card and your PIN Code at the same time, immediately notify Quds Bank to cancel your card’s validity.
- Make sure to change your PIN Code every three months at the minimum.